How can we help?

General Questions

Get answers to frequent shopping with us.

Account Assistance

Find help for account and login issues.

Inventory & Availability

Check product availability and stock levels.

Vehicle Inspection

Details on vehicle inspections and conditions.

Buying Process

Discover the purchase process for your product.

Payment Methods

Overview of payment options.

Shipping

Shipping procedures and document info.

After-sales services

Learn about our support after your purchase.

Glossary of Terms

Definitions of common terms.

Frequently Asked Questions

Are there any membership or signup fees?

No fees, it’s 100% free.

No, the FOB price does not include these fees, it’s only the unit cost.

Phone +81 90 2128 9271
Fax +81 76 482 6775

Yes, after you make the auction deposit, our sales staff will help you to create the auction account.

UTC Insurance is a maritime insurance program that covers your repair bills for delivery accidents.

Need to get in touch?

Universal Trading Co. Inc., Japan

We are committed to providing reliable export services for heavy machinery, vehicles, and industrial equipment from Japan to customers worldwide. For inquiries, quotations, or business partnerships, please contact us

Contact Us

Main Office

930-1311, 954-14, Oyama Kita Shin-Machi,
Toyama-Shi, Toyama-ken, Japan.

Phone +81 90 2128 9271
Fax +81 76 482 6775

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